15 days One time replacement warranty on Product Manufacturing defects/ design defects. Kindly note that the warranty will not be applicable if the product is used, the warranty request has to be raised within 24 hours of receipt of product. for Shipping related damages, kindly get in touch with the Flipkart Customer care team. For all the above claims, Product images is mandatory with issue clearly visible. Our Whatsapp number is 9591407133, We work from Monday to Saturday – 9 am to 6 pm except on Regional and National holidays.
Warranty Summary
1 Kindly note that this back cover is made of Environmentally sustainable Liquid Silicone Material as per ROHS Standards with a very smooth finish supported by PC(Polycarbonate) Casing inside to make it bit stiff 2 Sides & Bottom of Back cover will lack stiffness to accomodate flexibility for Buttons/design cutouts 3 The Case while retaining its smoothness has very good grip & absorbs shocks protecting your hardware 4 All Sprig Liquid Silicone Cases support wireless charging 5 Sprig Liquid Silicone cases can be easily cleaned using soap water & do not lose colour over a period of time 6 Sprig does not use any recycled material/solid silicone/synthetic rubber in any of its products due to inherent Health hazards 7. Microfibre cloth inside back cover minimises scratches at the back & sides of your phone 8. For Colour/Product Change Requests – Reverse pickup fee of Rs 99 will be charged else kindly drop it to nearest post office in which case, on receipt we will initiate colour change replacement
Covered in Warranty
Only Manufacturing & Design defects
Not Covered in Warranty
Product usage related clarifications can be obtained by Whatsapp to our customer care number @ 9591407133
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