IVR Service
Boost your caller experience with our reasonable, well organized and easy-to-use IVR solution.
We are service provider for IVR solutions. We offer the smartest and the most responsive IVR service system for making your business standout the best. IVR allows your customers to greet them with a Welcome Message and connect them to concern Departments. IVR stands for Interactive Voice Response, which is an automated telephony system. It helps businesses to interact with the callers and respond accordingly to the business requirements.
IVR Service
Boost your caller experience with our reasonable, well organized and easy-to-use IVR solution.
Who We Are
We are service provider for IVR solutions. We offer the smartest and the most responsive IVR service system for making your business standout the best. IVR allows your customers to greet them with a Welcome Message and connect them to concern Departments. IVR stands for Interactive Voice Response, which is an automated telephony system. It helps businesses to interact with the callers and respond accordingly to the business requirements.
Features & Advantages
24x7 Customer Support
Customers are offered 24x7 uninterrupted support through recorded messages and their queries are instantly resolved.
Multi-level IVR
Create multiple levels in your IVR and configure every level separately with intelligently-designed call flows.
Scalable
Expand your business at ease on a smart technology platform without any limitations
Intelligent Call Routing
Eliminate long call queues by intelligently routing every caller to the right department & agent.
Customised SMS
Send SMS with custom details like balance dues etc.
An IVR system (Interactive Voice Response system) is an automated software that allows businesses to answer customer calls and gathers the information given by the caller in the IVR keypad menu and then routes their calls to the concerned executive/department.
An IVR system offers several benefits to the organisation in many ways. Some of the most common advantages of an IVR number are automatic call routing, call recording, call filtering, auto call answering, call logs, reports and analytics, etc. Effective resource management, business hours schedule, IVR customization, improved agent productivity, lead conversions, etc., are a few among its benefits.
When a person calls on your front-end business contact number, a pre-defined voice greeting is played for the caller. The voice asks the caller to select the department of their concern in the IVR keypad menu. As the caller enters the keypad input basis the requirement, the call gets routed to the agent mapped behind that respective department.
You can connect with us on 9329914730 or leave an email on info@fliptwirls.com